Keep them under control
Don’t let a Troll scare your clients away.
You work hard to build your brand, don’t let these digital devils damage it.
Trolls exist. They are impossible people who want to ridicule, inflict pain, and humiliate a targeted person. If you don’t pay attention to them, these social media loners will defame your brand and reputation.
Fortunately, Vidl’s Online Reputation Management has the tools to spot them on time and deal with them effectively in a scalable way.
But that’s not all…
Reviews, accurate business information, and social media activity impact your business’s reputation as well and influences whether a consumer decides to do business with your brand.
Vidl Reputation Management helps you to be on top of any online activity that affects the reputation of your brand, including reviews, listings, and social media. The platform provides expert recommendations and proof-of-performance.
Our Tool Allows you to…
Manage Reviews
Compile reviews from dozens of sites so you can easily see what’s being said about a business online.
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- See reviews from all top review sites in your industry.
- Respond in-line to Facebook and Google reviews with templates.
- Keep on top of trending keywords in conversation.
- Sort reviews by keyword sentiment to drill in.
Monitor Brand Mentions
Monitor where your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
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- See who is mentioning your business name.
- Scan the web for selected search terms.
- Mentions are tracked from:
- Social media
- News articles
- Blogs, etc.
Competition
Use competitive benchmarking to see how a business stacks up to the competition on social media outlets and local search.
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- Keep an eye on up to three chosen competitors to:
- Determine Search Engine Share of Voice
- Track social audience growth on Facebook and Twitter
Executive Report
Measure success over time
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- Demonstrate improvement over time
- Short term changes and long-term trends
- Automated email with relevant highlights
Review Response Templates
Respond to Google and Facebook reviews in just two clicks using pre-loaded default templates. Plus, your clients can edit or delete any templates and customize their own.
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- Templates are selected intelligently based on star rating.
- Create an unlimited number of custom templates.
- Complete control over default templates.
Primary Listings
Improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources.
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- Determine on what sites your business is inaccurately listed.
- Correct your listings to be found by more customers.
- Compare your Listing Score to your industry
Social Monitoring
Monitor your social accounts
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- Connect your social accounts to monitor Likes and followers over time Keep up with customer conversations Monitor employee Twitter accounts to stay in the know
I’ve worked with other Marketing agencies before to resolve my digital communication issues without results, until I found Vidl. I felt that experts were helping me. David and his team have a huge knowledge about marketing and solutions applied to revenue growth. I’m very happy with the results.
The marketing team is helpful and they took the time to explain in detail what I could do for my business.
The prices are competitive and the work they do is excellent.
Keep The Trolls Under Control. Manage Online Reviews, Ratings and Feedback All In One Place.
Activate your account for $50/month
Keep The Trolls Under Control. Manage Online Reviews, Ratings and Feedback All In One Place.
Activate your account for $50/month
Frequent Asked Questions
Frequent Asked Questions
What is reputation management?
The reputation of your business is both what your say about yourself and what others say your brand. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.
What is presence management and how does it help local businesses?
Presence management is making sure that customers can find the right information about your business online. Correct and consistent listings across directories, review sites and social networks is crucial.
Why is online review monitoring important?
With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
