by David W. Vidal | Dec 6, 2019 | Customer Management, Online Reputation Management
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer but all the sets of eyes that come afterward. Seeing a business handle a particularly challenging...
by David W. Vidal | Dec 6, 2019 | Customer Management, Online Reputation Management
As a business, how likely is it that potential customers will come through your door?The whole point of an online presence is to entice customers into your store, your leasing office or your showroom so you can convert them to paying customers rather than just...
by David W. Vidal | Jun 25, 2019 | Customer Management
When you combine the Buyer Profile with Buying Insights, you will have clear guidance for the decisions you need to make to win their business. - Adele Revella There is a very catchy plumbing slogan that has been defining the target audience of many companies...
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